Data Protection & Privacy

Exbet Privacy Policy – How We Keep Your Information Safe

Your personal data matters to us. Here you'll find a clear explanation of what data exbet collects, where it's stored, and how it's used.

Last Updated: January 2026

Your Privacy Is Our Priority: By using the exbet platform, you agree to this Privacy Policy. We never sell your data or share it with third parties without your consent.

1. Introduction

Exbet (https://exbet.im) is an international online betting and gaming platform. We place the highest importance on the privacy of our users. This Privacy Policy explains what information we collect when you use the exbet platform, why we collect it, and how it is used.

This policy is part of our Terms & Conditionsshould be read alongside this document. Together, both form the legal basis of your relationship with exbet. By registering on or using the platform, you are giving your full consent to this Privacy Policy.

We always aim to write this policy in language that is as clear and simple as possible. If any part is unclear, our support team is always on hand to help.

2. Data We Collect

Exbet collects two types of information — what you provide directly, and what is gathered automatically.

What you provide directly:

Data Type When Data is Collected
Full name, date of birthDuring Registration
Email address, phone numberDuring Registration
Address & CountryDuring registration and KYC verification
National ID / PassportDuring KYC Verification
Payment details (mobile number, wallet)Deposit & Withdrawal Hours
Support chat messagesSupport Contact Hours

Automatically collected data:

  • IP address and device information (operating system, browser)
  • Visit duration, page views, and click data on the platform
  • Betting History & Transaction Records
  • Cookies & session data
  • Login time and location data

3. Why We Collect Your Information and How We Use It

Exbet only collects data that serves a clear purpose. Every piece of information has a specific reason behind it and is never used beyond that stated purpose.

  • Account Management: To verify registration, login, and the security of your account.
  • Identity Verification (KYC): To fulfill legal obligations and prevent fraud.
  • Payment Processing: To process deposits, withdrawals, and transactions.
  • Customer Support: To address your questions and resolve any complaints.
  • Platform Improvement: To analyze user experience and improve our services.
  • Responsible Gaming: Detects unusual gaming behavior to protect players.
  • Marketing Communications: To send you offers and promotions with your consent.
  • Legal Compliance: To meet regulatory requirements and prevent money laundering.

Marketing Emails: You can opt out of marketing emails or SMS at any time. Update your preferences through your account settings or by contacting our support team.

4. Who We Share Your Information With

Exbet never sells your personal data. However, we may share certain information with third parties where necessary to operate our services.

  • Payment Provider: bKash, Nagad, Rocket, and other payment gateways receive only the information necessary to process your transactions.
  • KYC Verification Agencies: Licensed third-party services may be used for identity verification.
  • Legal Authorities: We are required to share data when legally compelled by a court order or a legitimate regulatory request.
  • Fraud Prevention Agencies: Information may be shared with industry-recognized bodies for the investigation of suspicious activity.
  • Technology Service Providers: Trusted partners are used for server hosting, analytics, and support tool management.

All third parties are bound by confidentiality agreements with exbet and may only use your data for specified purposes.

5. Cookies & Tracking Technologies

The exbet website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help the platform function properly and improve your experience.

Cookie Type Purpose Duration
Essential CookiesMaintaining Login Sessions & SecurityDeleted at end of session
Preference CookiesRemembering language and display settings1 year
Analytics CookiesUser Behavior Analytics2 years
Marketing CookiesShowing relevant ads and offers30 days

You can block or delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect the availability of certain platform features.

6. Data Retention & Security

Exbet uses industry-leading, state-of-the-art technology to protect your data. Our data protection systems are regularly audited by independent third parties.

  • SSL Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Data Center Security: Your data is stored on secure servers that meet international standards.
  • Access Control: Only authorized personnel are permitted to access data on a need-to-know basis.
  • Two-Factor Authentication: Additional security layers are applied for sensitive operations.

How Long We Retain Your Data:

All data is retained while your account is active. After account closure, transaction records are typically kept for up to 5 years in accordance with legal obligations. Beyond this period, data is securely deleted or anonymized.

Security Breach: In the event of a data security incident that puts your information at risk, we will notify you within the timeframe required by applicable law.

7. Your Rights

As an exbet user, you have several important rights over your personal data. We respect those rights and make it straightforward for you to exercise them.

Right to Access

You may request to know what personal data we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request that your information be deleted in certain circumstances.

Right to Object to Processing

You can object to your information being used for marketing purposes.

Right to Data Portability

You may request a copy of the personal data we hold about you.

Right to Restrict Processing

You can request that data processing be restricted in specific cases.

To exercise these rights, email us at support@exbet.im or Help Centerto reach us. We typically respond within 30 days.

8. Children's Privacy

Exbet's services are intended exclusively for users aged 18 and above. We do not knowingly collect information from minors. If we become aware that a minor has created an account, we will immediately close that account and delete all associated data.

If you believe a minor has accessed exbet using your account or device, please notify us immediately.

9. Changes to the Privacy Policy

Exbet may update this Privacy Policy from time to time due to legal changes, new services, or business needs. For any significant changes, we will notify you via your registered email and announce it on the platform.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. We recommend reviewing this page regularly. Check the "Last Updated" date at the top of the page to see whether the policy has been recently revised.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch:

  • Email: privacy@exbet.im
  • General Support: support@exbet.im
  • Live Chat: Click the chat icon at the bottom right of the platform
  • Help Center: Help Center Page Visit

We typically respond within 2–5 business days. For urgent matters, reach out via live chat for the fastest response.

Why Is Your Information Safe with exbet?

We don't just make promises — we take real, concrete steps to protect your privacy at every turn.

SSL Encryption Protection

Every transaction and login is secured with 256-bit SSL encryption, keeping your information completely private from outside parties.

Your Data Is Never Sold

Exbet never sells your personal information to advertisers or third parties. Your data belongs to you, and you alone.

Restricted Access Policy

Only staff who require access to specific data are permitted to view it. All access is logged and monitored.

Regular Security Audits

Our data protection measures are regularly reviewed by independent security specialists.

Your Control

You can request to view, correct, or delete your data at any time. Full control stays with you.

International Standards Compliance

Exbet follows international data protection standards. Our policy is aligned with global best practices.

Join a Safe and Trusted Platform Today

Enjoy the best betting experience on exbet with your privacy and security fully protected. Registration is safe, simple, and straightforward.

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