Exbet FAQ – Answers to All Your Questions

To register at exbet, you must be at least 18 years old and have an active mobile number or email address. Only one account per person is allowed — creating multiple accounts may result in all of them being suspended.

on the login page go to the login page and click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use that code to set a new password. The entire process takes under 2 minutes.

Large withdrawals on exbet may require KYC verification. You'll typically need to submit a photo of your National ID (NID) or passport along with a selfie. The verification process is usually completed within 24 hours.

To close your account Help Center Submit a request via live chat. Make sure to withdraw your balance before closing. As part of responsible gaming, we also offer a temporary break option — Responsible Gaming Page here.

As a new member, you'll receive an attractive welcome bonus on your first deposit at exbet. Once you register and make your first deposit, the bonus is automatically credited to your account. For full terms and amounts, Bonus Page here.

The wagering requirement means you must place a certain amount in bets before withdrawing a bonus. For example, a 30x wagering requirement on a ৳1,000 bonus means you need to wager ৳30,000 in total. Each bonus has its own wagering conditions, which on the bonus page are provided there.

Free spins or freebets are automatically credited to your bonus wallet. Head to the designated slots or games to use them. Free spins generally must be used within 7 days — they will expire if not used in time.

Yes, exbet offers weekly reload bonuses and cashback deals for regular members. VIP members receive cashback at higher rates. To stay updated on the latest promotions, Promotions Page Check back regularly.

exbet currently supports the following deposit methods:

• BKash (Personal & Merchant)
• Nagad
• Rocket
• USDT (TRC-20 / ERC-20)

Balance is credited instantly across all methods. No extra charges on deposits.

The minimum deposit at exbet is just ৳300, so you can get started on any budget. The maximum deposit limit depends on your account tier and verification status. For more details, Help Center Contact us.

Withdrawal requests are typically processed within 15 minutes to 2 hours. VIP members enjoy even faster processing. If KYC verification is incomplete, your first withdrawal may take a little longer.

If your withdrawal has been pending for more than 4 hours Help Center Reach out via live chat and have your transaction ID ready. Most issues are resolved within 15 minutes.

First, wait 5–10 minutes, as network delays can sometimes occur. If the balance still hasn't been credited, take note of your mobile banking transaction number and Help Center Let us know via live chat. We'll verify and resolve it promptly.

exbet has an extensive game library:

• Slot Games – Thousands of Themes
• Live Casino – Baccarat, Roulette, Blackjack, card games
• Sports Betting – cricket, football, tennis
• Fishing Games & Arcade

Popular Games Page View All Games

Yes, many slots and casino games have a demo mode available. However, winnings from demo mode cannot be withdrawn. To play with real money, simply log in and make a deposit. Demo mode is a great way to get familiar with the games.

exbet's Live Casino features multiple tables with Bangla-speaking dealers, alongside international-standard live dealer tables that are active 24 hours a day. Baccarat and roulette are especially popular among Bangladeshi players.

Yes, exbet offers live betting on international cricket matches. Odds update in real time as the match progresses, so you can place bets at any moment. Major tournaments including the IPL, World Cup, and Bangladesh series are all covered.

Yes, exbet is fully secure. The platform operates under an international license and uses SSL-256 encryption. All financial transactions are protected, and your personal information is never shared with third parties. For more details, Privacy Policy Read.

exbet will never ask for your password, OTP, or banking details via SMS or email. If you receive any such message, it is a phishing attempt. Do not click any links or share any information. If you get a suspicious message, Help Center let us know. Always log in at exbet.im.

Yes, 2FA can be enabled on your exbet account. Go to Account Settings, navigate to the Security section, and activate two-step verification. Once enabled, an OTP will be sent to your mobile at each login, keeping your account even more secure.

VIP points are earned automatically as you play. Once you accumulate enough points, you move up to the next VIP tier. Higher tiers unlock cashback rewards, faster withdrawals, and a dedicated account manager. For more details, VIP Page here.

exbet VIP members enjoy:

• High-rate weekly cashback
• Priority Fast Withdrawals
• Personal Account Manager
• Exclusive access to tournaments and events
• Special Birthday Bonus & Gifts

Yes, exbet offers special perks for high rollers, including higher betting limits, exclusive tables, and priority withdrawal processing. High Roller Page for more details and apply today.